Frequently Asked Questions

No. In most cases, PrimeShare installs and services the machine at no upfront cost to the location. We provide free installation, and there are no hidden fees or obligations. Our business model is based on revenue sharing from product sales.

We do. PrimeShare monitors, restocks, and maintains the machine so your team does not have to manage it. Our route technicians regularly visit your location to ensure products are stocked and the machine is clean and functioning properly. It's a completely hands-off solution for your location.

Yes. We can tailor the product mix based on your location type, your preferences, and the demand from your employees, residents, or customers. Whether you want healthier options, specific snack brands, or specialty beverages, we'll work with you to create the perfect selection.

We serve Anne Arundel and surrounding counties in Maryland. This includes Anne Arundel County, Calvert County, and nearby communities. Contact us to see if we service your specific location.

All of our machines accept cash, credit/debit cards, and mobile payment options including Apple Pay and Google Pay. Our smart AI-powered coolers also support contactless payments for a seamless checkout experience.

We service a wide variety of locations including office buildings, warehouses, apartment complexes, gyms and fitness centers, schools and universities, hotels and motels, marinas, retail stores, medical facilities, and more. If you have a high-traffic space, we'd love to hear from you.

We offer flexible arrangements to meet your needs. While we prefer long-term partnerships to provide the best service, we're happy to discuss terms that work for your situation. Contact us to learn more about our contract options.

Our machines are monitored 24/7, and we typically respond to service issues within 24 hours. For critical outages affecting multiple users, we prioritize rapid response to minimize disruption. Many issues can also be resolved remotely through our smart monitoring technology.